Shipping policy
At Rilva Design, we strive to prepare and ship every order as quickly and safely as possible.
Ready-Made Designs
For products featuring one of our existing designs:
-
Production time: 1–3 business days
-
Shipping time: approximately 2–7 business days, depending on the destination
Custom Orders
For personalized and custom-designed products:
-
Design time: approximately 2–7 days
-
Production time: 1–3 business days after design approval
-
Shipping time: approximately 2–7 business days, depending on the destination
Custom order timelines may be extended if we are waiting for your design approval or revision requests.
We proudly offer free shipping to 20+ countries and currently ship to 60+ countries worldwide. Shipping to other available destinations is offered at fair and clearly calculated rates at checkout.
Once your order has been shipped, a tracking number will be provided so you can monitor your delivery.
Please note that shipping times are estimates and may vary slightly depending on your location, carrier delays, holidays, and customs procedures for international orders.
If you experience any issues with your shipment or have any questions, please contact us at info@rilvadesign.com. We’re here to help and make sure your order arrives as smoothly as possible.